To ask any questions in advance of your appointment, feel free to email our awesome team on team@bridebyaster.com. You can also call us on 01306880567 but please keep in mind we are only open by pre-booked appointment so email or messaging via Instagram @bridebyaster is usually the quickest option!

OPENING TIMES

Monday & Tuesday - Closed

Wednesday - 10am - 6.30pm

Thursday - Closed (email directly if urgently required)

Friday - 10am - 6.30pm

Saturday - 9am - 5.30pm

Sunday - 10am - 4.30pm

HOW MANY GUESTS CAN I BRING

We are a wonderfully whimsical and petite boutique. We are happy to welcome our brides plus a maximum of 4 of their guests, no exceptions. We recommend for brides who are a little more nervous, to bring fewer guests as this makes for a more relaxed experience.

(Sale Events are strictly bride + 2 guests as appointments are shorter)

CHILD POLICY

As much as we love little people, we also would love our team the chance to offer you a carefree appointment. Therefore, in all circumstances we politely request that babies (inlcuding newborns) and children under the age of 8 years are looked after at home during your appointment. If you or a member of your tribe are unable to arrange care on the day of your appointment, please contact us directly at team@bridebyaster.com so that we can help re-arrange your appointment to suit your needs. Many thanks for your understanding and cooperation.

Appointment charges

We currently have no fees for appointments. Every bride who comes to us is a VIP and we will offer the same fabulous level of service to every single bride who walks through our beautiful little door! We don’t believe in one fee for one bride and a different fee for another. Everyone to us is top tier! However, due to a significant rise of no-shows and last minute cancellations, we now operate a cancellation and no-show fee of £30 if you cancel within 72 hours of your appointment (ie if your appointment is on a Saturday, you can cancel up until Tuesday wihout a fee). This is non-negotiable.

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CANCELLING YOUR APPOINTMENT

As we are only open by pre-booked appoitntment the only way we are able to accept cancellations are via email or by cancelling via the link you will receive 6 days before your appointment (although you’ll hopefully give us as much notice as possible!) We are unable to accept ‘leaving an answerphone message’ as a cancellation.

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We are open by pre-booked appointments only and are not available for walk-ins. Please use the booking system below to book your first appointment, follow up appointments, collections or accessory appointments depending on your needs. Your appointment is only confirmed when you receive a confirmation email. If you do not receive any communication, please email us directly at team@bridebyaster.com

Big Love! Han & Team Bride x

308-310 High Street - Dorking - Surrey - RH4 1QX